G Suite
Remote Working

Resources for remote working using G Suite, Chrome Enterprise and Google Voice

As more businesses consider how to enable their teams to work remotely, IT admins are increasingly thinking through how to best support a distributed workforce. We will post tips, guides and other information on G Suite, Chrome Enterprise, Chrome Browser and Google Voice.

Does your company need help implementing remote working?

Ancoris is offering free deployment services to help your IT team implement Google Meet and Drive until 30th September. This is open to UK companies and we commit to get you up and running within 2 business days. Full details can be found here.

G Suite Administration

Below are resources to help you manage and secure a remote workforce in G Suite. Contact Ancoris if you need any help with your G Suite setup - we can provision users quickly and securely .

Chrome Enterprise

Here are some resources about leveraging the advantages of Google Chrome Enterprise to enable remote work for your end-users, including answers to common questions and best practices to help you make a seamless transition.

Chrome Browser

With Chrome, managing browser policies is simple, efficient, and comprehensive, even in the cloud for a remote workforce.

Google Voice

Stay connected, organised and on task with an easy-to-use phone solution that fits organisations of any size.

Admin FAQs

Read our frequently asked questions on remote working with Chrome Enterprise, Chrome Browser and Google Voice.

How can I ensure my network can handle more Google Meet video calls?

Our primary advice would be to ensure that any traffic to Google should be set to bypass any proxy or firewall filtering.

Some other high-level guidance:

  • Latency has a larger impact on user experience than bandwidth

  • The more devices between the user and the Internet, the poorer the user experience. Ideally, remove any network hops that are not needed and bypass any proxies. Make sure remote sites have a path directly to the Internet and not via a WAN connection to another site.

  • If you have multiple geographic locations, setup the DNS name resolution locally in each geography. Google uses this to optimise user latency and speed.

Network parameters

  • Signaling: HTTPS (TCP 443)

  • Media: RTP/RTCP over UDP on ports 19302–19309

  • traffic goes to 74.125.250.0/24 IPv4 or 2001:4860:4864:5::0/64

Rules of thumb

  • Latency to Google should be less than 100ms

  • 3.2 Mbps up / 2.6 Mbps down for HD video for 2 participants

  • 3.2 Mbps up / 3.2 Mbps down for group conferences

Don'ts (and do's)

  • Don't block UDP

  • Don't proxy traffic

  • Don't engineer Meet traffic

  • Do use wired networking or use 5 GHz Wi-Fi 5 (802.11ac) or newer

Which platforms can I manage Chrome Browser on?

Chrome supports administration features on Windows, Mac, and Linux.

For details, see Start managing Chrome Browser.

How often does Chrome update?

Google releases an update to the Chrome Browser and Chrome devices approximately every 6 weeks.

Can I get early warnings and information about security updates?

Subscribe to the blog at https://chromereleases.googleblog.com to learn about security updates as soon as they are public.

What are the differences between user policies and device policies?

Detailed information can be found on the Google Chrome Enterprise Help site.

How do I check which Chrome policies are in use?

Enter chrome://policy in your Chrome address bar, and you will see all of the policies currently in effect on that browser or Chrome device.

Do chrome policies apply if users have already installed the Chrome browser?

Yes on corporate-managed devices. On a user's home computer, they need to sign in to Chrome using their managed Google Account (such as G Suite) in order for the policies to work in Chrome.

Where can I find out more about Chrome Enterprise?

UK companies can contact our team at www.ancoris.com or info@ancoris.com for more technical or subscription information.

Can I arrange a subscription or trial for Google Voice?

UK companies can contact our team at www.ancoris.com or info@ancoris.com who will be able to make arrangements with Google's Voice team and explain the various subscription offerings.